Privacy policy

Privacy Policy

We take the protection of your privacy seriously. In this Privacy Policy, Echleo OÜ ("we", "us", or "our") explains how we collect, use, share and process your data.

1. What Data We Collect

a. Data you provide:

Information you provide when using our services (e.g. when creating an account or contacting us).
Payment details (credit/debit card numbers, billing and shipping addresses).

b. Data collected automatically:

Device type, IP address, operating system, and browser information.
Usage data related to our website.
Location data (e.g. via GPS or IP address).

2. How We Use Your Data

a. To provide and improve our fashion products and services:

Processing your orders.
Improving our fashion products and services.
Data analysis and research.

b. Communication with you:

Sending order confirmations and information.
Marketing emails (only with your explicit consent).
Responding to your enquiries.

c. Security and fraud prevention:

Monitoring fraud and suspicious activity.
Protecting our users and systems.

3. Use of Cookies

We use cookies to:

Personalise content.
Provide advertisements and measure their effectiveness.
Analyse user behaviour.

You can change your cookie preferences at any time.

4. Sharing Your Data

With strategic partners: To provide and improve our fashion products.
Where legally required: If required by law or to enforce our rights.
In case of business changes: Such as a merger or acquisition.

We do not share your data with third parties for their own marketing purposes without your explicit consent.

5. Your Rights

You have the right to:

Access your personal data.
Request correction or deletion of your data.
Object to or restrict the processing of your data.
Receive your data in a structured, machine-readable format.
Lodge a complaint with the Information Commissioner's Office (ICO).

6. Data Security

We use technical and organisational measures to protect your data against unauthorised access and loss. Your data is retained only for as long as necessary for the purposes described in this Privacy Policy.

7. Children’s Privacy

Our fashion products are intended for adults. We do not knowingly collect data from children under the age of 16. If we become aware that we have collected data from a child, we will delete it immediately.

8. Third-Party Websites and Services

Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing them independently.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. The current version will always be available on our website. Your continued use of our services means you accept any changes.

Contact Information:

Address: Rukki 10, Käärdi alevik, 61007, Tartumaa, Estonia
Email: info@echleo.com
Phone: +372 514 2 557

Frequently Asked Questions (FAQ)

Customer Service Opening Hours:

Monday to Sunday 10:00–18:00

We respond to your enquiry within 24 hours.